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Terms and Conditions

Please read the following terms and conditions of use carefully before using this website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Bixby & Ball. The collective work includes works that are licensed to Bixby & Ball. Copyright 2010, Bixby & Ball ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Bixby & Ball or purchasing Bixby & Ball products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Bixby & Ball or to purchase Bixby & Ball products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Bixby & Ball. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Bixby & Ball used in the site are trademarks or registered trademarks of Bixby & Ball.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Bixby & Ball disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Bixby & Ball does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Bixby & Ball does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Bixby & Ball shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Bixby & Ball has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Bixby & Ball product is mistakenly listed at an incorrect price, Bixby & Ball reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Bixby & Ball reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Bixby & Ball shall issue a credit to your credit card account in the amount of the incorrect price.

Terms Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Bixby & Ball without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Bixby & Ball may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Bixby & Ball.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site {including but not limited to the purchase of Bixby & Ball products} shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site {including but not limited to the purchase of Bixby & Ball products} must be commenced within one {1} year after the claim or cause of action arises. Bixby & Ball failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Bixby & Ball may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Bixby & Ball or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Bixby & Ball does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Bixby & Ball is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Bixby & Ball reserves the right to block or remove communications or materials that it determines to be {a} abusive, defamatory, or obscene, {b} fraudulent, deceptive, or misleading, {c} in violation of a copyright, trademark or; other intellectual property right of another, or {d} offensive or otherwise unacceptable to Bixby & Ball in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Bixby & Ball, its officers, directors, employees, agents, licensors and suppliers {collectively the "Service Providers"} from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account {including negligent or wrongful conduct} by you or any other person accessing the site using your Internet account.

Third Party Links

In an attempt to provide increased value to our visitors, Bixby & Ball may link to sites operated by third parties. However, even if the third party is affiliated with Bixby & Ball, Bixby & Ball has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Bixby & Ball. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Bixby & Ball seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well {including if a specific link does not work}.

Return Policy

In-Store Purchases

Bixby & Ball will gladly accept returns of merchandise within 14 days of purchase for a full refund made in the original form of payment. Merchandise must be returned in its original, new and unused condition and must be accompanied by original receipt. If returning clothing, merchandise must be unworn, unwashed or defective for refund. Within 30 days of purchase, Bixby & Ball will gladly make an exchange or issue a merchandise credit for the price at the time of the sale {with original receipt} or for the current selling price {without original receipt}. After 30 days, no returns or exchanges will be accepted. All sale items are a final sale and cannot not be exchanged or returned.

Online Purchases

Unless otherwise noted, Bixby & Ball will gladly accept exchanges or returns of merchandise within 30 days of purchase for a full refund made in the original form of payment. Merchandise must be returned in its original, new and unused condition and must be accompanied by original order receipt. If returning clothing, merchandise must be unworn, unwashed or defective for refund. After 30 days, no exchanges or returns will be accepted. All sale items are a final sale and cannot not be exchanged or returned. Shipping costs on returned items will not be refunded or credited.

A pre-paid, pre-addressed shipping label is included in the information packet enclosed in your package. Affix the label to your package, careful to remove or cover the original shipping label. No postage is required; however, the shipping costs will be billed to your credit card. Also, please include your name, contact information and original order receipt.

We carefully package every order, but unfortunately damage can occur in transit. If your order was received damaged, please contact us by emailing orders@bixbyandball.com or calling 858.436.7214 within 48 hours of receipt.  After submitting your return request, we will review the information and provide via email an RMA number and instructions for returning the item. Unfortunately, claims made after the 48 hour window will not be accepted and are unable to be returned.

Any returns and/or exchanges should be shipped to:

Bixby & Ball
214 S. Cedros Ave.
Solana Beach, CA
92075