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FREE SHIPPING on orders over $150 | Details

Shipping & Returns

Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process. For express delivery, all orders placed by noon PST will ship the same day. Please note that items ordered together may not be shipped on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment.

Shipping and Handling Charges

Please use the chart below to estimate the standard shipping and handling charge for your order. For express delivery, please add $25. For overnight delivery, please call 858.436.7214 for more information.



Up to $49.99


$50.00 to $99.99


$100.00 to $149.99


$150 or more


*For ground shipping only and does not apply to orders shipped to Alaska, Hawaii, and Puerto Rico {see below}. 


PO Boxes and AFO/FPO Addresses

Orders shipped to PO boxes and AFO/FPO addresses are sent via USPS mail only. Overnight and express delivery options are unavailable.

Outside of the Continental United States

Orders shipped to Alaska, Hawaii, and Puerto Rico will incur a $15.95 surcharge, are sent via UPS or USPS {at our discretion} and cannot be expedited. For orders totaling $150.00 or more, a $25.95 flat fee shipping charge plus a $15.95 surcharge will be applied.

Return Policy

Bixby & Ball will gladly accept exchanges or returns of merchandise within 30 days of purchase for a full refund made in the original form of payment. Merchandise must be returned in its original, new and unused condition and must be accompanied by original order receipt. If returning clothing, merchandise must be unworn, unwashed or defective for refund. After 30 days, no exchanges or returns will be accepted. All sale items are a final sale and cannot not be exchanged or returned. Shipping costs on returned items will not be refunded or credited. A pre-paid, pre-addressed shipping label is included in the information packet enclosed in your package. Affix the label to your package, careful to remove or cover the original shipping label. No postage is required; however, the shipping costs will be billed to your credit card. Also, please include your name, contact information and original order receipt.

We carefully package every order, but unfortunately damage can occur in transit. If your order was received damaged, please contact us by emailing or calling 858.436.7214 within 48 hours of receipt.

Any returns and/or exchanges should be shipped to:

Bixby & Ball
214 S. Cedros Ave.
Solana Beach, CA 92075

Payment Method

We accept Visa, MasterCard, Discover, and American Express.

Sales Tax

All applicable taxes will be applied to orders shipped to addresses in the state of California.